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Neon Feature Requests

Neon General Feedback

Planned

Agent to Agent - instant messaging

Neon Feature Requests

Ability for an agent to choose their own ringtone

Neon Feature Requests

Schedule a call back as call outcome

Neon Feature Requests

Social channels integration

Neon Feature Requests

Agent to agent direct calling from phonebook

Neon Feature Requests

Ability to pause and resume recording at the agent level

Neon Feature Requests

In Progress

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Complete

Call History Date Range issue

Deleting the default Dashboard

Widgets menu jumps around screen on refresh

Neon Feature Requests

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